Today is Australia Day. I don’t care to get caught in the ridiculous nonsense of “Invasion Day”. I don’t care for that researcher who says that flying the Australian flag on your vehicle is racist. I don’t care to change the Australian Constitution. I don’t care to accept the illegal immigrants. Today is Australia Day. [...]
Life’s a beach: but not exclusively
People are returning to work from their Christmas and summer vacation, the children are about to recommence school and the groans can be heard echoing. In conversations with clients, colleagues and friends they revel in telling that while on vacation they did not respond to e-mail or telephone messages. They boast about putting off any business [...]
Friday Redux No.13: You think you’re doing it tough!
It’s by complete coincidence that my thirteenth “Friday Redux” should occur on Friday the 13th of January 2012. Nonetheless, this good fortune for me is my opportunity to dismiss the pessimistic thinking of those who want to wallow in their own perceived misfortune. You think you’re doing it tough. On Wednesday evening we ventured to [...]
The Basin – Bargara
Most of the South Sea Islanders (Kanakas) brought to the Bundaberg region were from the Melanesian/Micronesian islands. Blackbirding was rife prior to 1870 to obtain men to work in the agricultural industry. Regulations were then set for employers to pay 10 shillings for each man and 10 pounds for his return passage after 3 years. [...]
Bargara on the beach
Although I have been to Bundaberg more times than I can remember, this is my first time in Bargara. This photograph is from Kelly’s Beach. The contrast of black volcanic rock and the golden sands on the beach framed by the rich greenness of the shoreline shrubs and trees creates a fabulous vista right at [...]
Improving Organisational Business Performance: CPA Hobart
This week I went to Hobart, Tasmania to present a full-day program for CPA Australia on Improving Individual and Organisational Performance. The program provided useful and useable insights including: Creating and implementing intelligent strategies for future business growth. Change Management – What it is, what it is not, and what has to be done in [...]
Rainbow over Salamanca, Hobart
A beautiful rainbow looking out towards the bay from my hotel in Hobart where I’ve been working this week with accounting professionals on areas of business improvement. If you look closely there is a hint of a second rainbow above. One of the privileges of doing the work I do, traveling around the world [...]
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Research Survey on Referrals in Professional Services
October 31, 2011
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Wayne Swan: It would be funny if it wasn’t so scary
September 21, 2011
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10 Strategies, Tools & Techniques to build an Extraordinary Firm
February 22, 2012
- Workshops for Professional Services Firms – April 2012 February 21, 2012
- Is your business performance achieving, growing, improving? February 21, 2012
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Peter Abbott: You are so right Mike. Front line staff are so ve...
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Mike: I couldn't agree more Ric. Customer service c...






