5 Steps to Smart Your employees are not the same. Your clients are not the same. Your friends are not the same. Your peers are not the same. It’s naive and wrong to consider they are and to treat them that way. The Dreyfus model of skill acquisition posits that individuals move through five stages [...]
Tag Archives | Human Capital
Motivating for Behaviour Change
This article was originally written and posted in January 2008. It is still just as relevant today in 2012 as it was in 2008. ______________________________ Motivating for Behaviour Change Presenting a full-day strategic program to business people and executives in northern Queensland, a very fine person, who had immersed himself thoroughly in the learning throughout [...]
How to make delegation work
Some managers believe that the most appropriate way to operate is to do everything for themselves. All it achieves is an increase in stress. And, it ignores the talent and potential in their organisation. If you want to make delegation work for you, these tips may help: Avoid postponing important projects. These projects will not [...]
Psychology of Leadership, Management & People Performance 2-Day Workshop
Three of the biggest challenges in business today: How to be an exemplary leader How to be a masterful manager How to influence people to perform better Getting these three critical issues right makes a profound difference and improvement to your organisation and the results achieved. Only the mediocre are always at their best. And, [...]
21 Questions on General Management Practices – Questionnaire
This instrument asks you about your organisation and people in order to provide a useful and pragmatic summary of management performance. By simply answering the questions you will better understand your organisation and where you may need to improve the general management skills. If you wish to receive a summarised report on your answers, this [...]
Friday Redux No.15: When I want your opinion, will you provide it?
Unsolicited feedback is given for the benefit of the sender not the receiver. Don’t concern yourself with those who come offering their criticisms, speculations and the like if you never asked them for it. I once had a woman thrust her business card into my face after I had given a conference keynote presentation telling [...]
What professional firms need to know about their people
People who work in professional services are different. They are knowledge workers. And, they’re unique! They are the means of production. They own it, because it is them. The office is their servant not their master. They don’t need to be in the office to do their work. Effectiveness is more important (to everyone) than [...]
Who are you? What will you become?
Who you are today is the result of what you’ve invested in previously. The investment you made in educating yourself, disciplining your behaviours to do what was necessary to be successful in business, and so on. Your business is the sum total of the effort, investment, diligence, intelligence, knowledge, learning, etc. that you’ve engaged in. [...]
Friday Redux No.14: Looking for leadership in all the wrong places
I had been captain of many of the sporting teams at school and college. I had captained club teams after graduating and been elected to leadership positions in community groups as well. So, later in life when I became a CEO of a HR & Recruitment firm, I thought I knew a great deal about being a leader, [...]
Who should you have on your team?
When you decide that you need another person on your team; is it because you need another body? Is it because you need another process worker? Another cog in the wheel or as Pink Floyd sang, “Another brick in the wall”? If that is what you want, then identify people who aren’t really motivated, have [...]
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