What do we need to do in this new economy to grow our business? Repute: develop a reputation that you are proud to advertise. Make certain you deliver the incumbent value to prove you deserve that repute, and that it will hold up to scrutiny. Be known for something, specifically: obsessively specialise. No niche is [...]
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Weekly Wisdom No.113: Happenstance
Happenstance Some people make things happen. Many people have things happen to them. Other people say: “What happened?” Change is inextricably linked to business, leadership and management. Three primary drivers behind most change we experience in business: Choice Chance Crisis Which one is the predominant driver for change in your business? Which would you prefer? [...]
Weekly Wisdom No.109: Do you know who you want to work with?
Do you know who you want to work with? The newly elected Queensland Premier, Campbell Newman, is putting together his cabinet and government advisers. As he announces his appointments, the media are asking if they are “jobs for the boys”? Premier Newman explains that he is selecting the best people. He knows who he wants. [...]
Implementing a Start-up Strategy: One of the topics at the 4-Day MBA Program
How do you implement a start-up? How do you launch a new product? How do you prepare a new, diverse service to your stable of professional offerings? What will have the most significant, positive impact in the way you go-to-market? This is a sample of one of the topics covered in Ric Willmot’s MBA [...]
You have to ask the right questions
In order to be an effective business leader, you need to become a better problem finder, not just a better problem solver. Organisational breakdowns and collapses tend to evolve over time, beginning with small errors that are compounded and eventually gained momentum. We need to become hunters who venture out in search of problems that [...]
Weekly Wisdom No.107: Competition isn’t neutralisation
Competition isn’t neutralisation When people relinquish a great idea, a new service offering, a new product; often it’s because somebody else is already doing it. “It’s not as innovative as I thought, Acme Inc. already have it and they’ve been selling it for over a year.” And, with that brief flutter of competition, we retreat. [...]
You can choose your customers
You can choose your customers. You do not have to accept every customer who says they will do business with you. You might think you have to because the mortgage needs to be paid next month – but there are downsides. A poor prospect never makes a great customer. If you think the prospect is [...]
Change hasn’t changed: It’s not optional
Change takes time and persistence. People in your organisation will go through stages in the change process and they will have different needs during these different stages. Endings Every transition begins with an ending, a loss. When things change, people leave behind the way things were. Letting go; identify & acknowledge the loss. They may [...]
Five Executive Decision Making Myths
With over 200 executives from 14 countries who have been through my Coaching & Mentoring Program, I have learned a great deal about executive decision making by observing the behaviours and actions of CEOs and senior staff in large international companies and SMEs. There are three components to decisions: social, emotional and political. Politics is [...]
Your business success is in the marketing percentages
I’ve been thinking this week about marketing, customer service, new business. The posts I’ve made this week have highlighted some poor decision making by organisations. Marketing gone wrong and Is customer service dead? Much of commerce is about pricing. The economic theory on pricing is about scarcity. Scarcity, by nature, dictates that there can be little to [...]
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Research Survey on Referrals in Professional Services
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Wayne Swan: It would be funny if it wasn’t so scary
- Stupid business thinking by Qantas and unions
