Is your business performance achieving, growing, improving? Are you achieving your financial targets so far this year? Are you growing? Or, are you declining? Are you winning major customers? Or, have you already lost some key business? Are you developing new products/services for the future? Or, are you simply relying on what you’ve had for [...]
Is your business performance achieving, growing, improving?
Weekly Wisdom No.103: What are you doing? What should you be doing?
You create an idea for your business. You get everyone together to discuss it. You wrangle over the merits or otherwise of pushing forward with this new idea. The idea has its supporters and it has detractors, as well, of course. (There’s always somebody who thinks it’s their role to say no to a new [...]
Weekly Wisdom No.102: Nobody will ever notice the effort
An easy excuse for not trying that little bit harder is that nobody will ever notice that last 5% of effort you put in to making your products/services the highest quality. It’s a terrible amount of work that goes unrecognised by everyone but you. Answering the telephone within three rings costs many times more than [...]
It’s never too late to trust yourself
It’s never too late to trust yourself to confidently head in the direction of your dreams. Never. It matters not why you’ve waited until now. It matters not that you may have got it wrong previously. It matters not that you’ve never been lucky when less others seem to have been over-rewarded for under-performing. It’s [...]
Who should you have on your team?
When you decide that you need another person on your team; is it because you need another body? Is it because you need another process worker? Another cog in the wheel or as Pink Floyd sang, “Another brick in the wall”? If that is what you want, then identify people who aren’t really motivated, have [...]
Why should you join Ric’s Forums?
Yesterday I was asked the question: “Why should I join Ric’s Forums?” The intent and following clarification of the questioner was that with LinkedIn and blogs and everything else around, why would it make sense to pay (a nominal, once-only fee for lifetime membership) to an online business forum. Ric’s Forums is the anti-LinkedIn. LinkedIn [...]
Business Thinking Skills and Ambiguity
Our education system has trained us to NOT want to be wrong. But the fear of being wrong limits our ability to think with creativity, innovation and imagination.Behavioural economics explains that we would rather be precisely wrong than moderately right. The Chinese have two lions on pillars outside of every temple of worship. These temples [...]
Weekly Wisdom No.100: 3 Keys from Steve Jobs
This is the 100th edition of the Weekly Wisdom. Thank you to the members of my Mentoring & Coaching Program who cajoled, coerced and convinced me to do this. Given it is the 100th edition, I’m recommending everyone who doesn’t yet receive the Weekly Wisdom each Monday in their inbox that you add it to [...]
Weekly Wisdom No.99: Victory by helping others to win
When my daughter was two and she wanted something, she wanted it immediately. And, when she got it, it was a victory, she won. As we mature we see a win as a victory over somebody or something else. I won the tennis match at the expense of somebody else who lost to me. I [...]
Mission Simple: The business mission doesn’t have to explain everything
Many organisations mistakenly believe that their Mission should be all encompassing and explain everything. The Mission should articulate the corporate objective in a simple manner that all stakeholders can comprehend and embrace. Ric Willmot gives a striking example of how to achieve this.
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Research Survey on Referrals in Professional Services
October 31, 2011
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Wayne Swan: It would be funny if it wasn’t so scary
September 21, 2011
- Stupid business thinking by Qantas and unions October 11, 2011
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10 Strategies, Tools & Techniques to build an Extraordinary Firm
February 22, 2012
- Workshops for Professional Services Firms – April 2012 February 21, 2012
- Is your business performance achieving, growing, improving? February 21, 2012
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Peter Abbott: You are so right Mike. Front line staff are so ve...
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