Efficiency doesn’t equal effectiveness. Effectiveness is sometimes the antithesis of efficiency. What will make you, your organisation, and your people effective is: Business development (takes time and doesn’t rate on the efficiency-scale when monitoring time sheets in 6-minute increments). Networking (there goes the time-sheets again). Quality client service and relationships (to deliver great service and [...]
About Ric Willmot
Efficiency doesn’t equal effectiveness in professional firms
Weekly Wisdom No.108: Negating the naysayers quickly
Negating the naysayers They are those annoying people who never do anything brilliant themselves, but find it their duty to condemn and criticise every idea you offer to make a difference. “That will never work.” “We tried that back in 1977. It didn’t work then and it won’t work now.” “We don’t have the time/money/resources [...]
Law Firm Benchmark Questionnaire on Marketing & Business Development
We are seeking the input from law firms to complete a questionnaire of 15 questions about marketing and business development that should take only 4-7 minutes to complete. At the end of the questionnaire, you can, if you so choose, provide your e-mail address and we will send you a complimentary copy of the summarised [...]
Friday Redux No.16: What are you talking about?
Politicians talk a lot. Actually, they talk too much and do too little. When they step in front of a microphone it gets even worse. They talk a lot more about nothing much really, with no genuine intent to back up what they promise. The manner in which they talk changes, also. They begin orating [...]
Friday Redux No.15: When I want your opinion, will you provide it?
Unsolicited feedback is given for the benefit of the sender not the receiver. Don’t concern yourself with those who come offering their criticisms, speculations and the like if you never asked them for it. I once had a woman thrust her business card into my face after I had given a conference keynote presentation telling [...]
What professional firms need to know about their people
People who work in professional services are different. They are knowledge workers. And, they’re unique! They are the means of production. They own it, because it is them. The office is their servant not their master. They don’t need to be in the office to do their work. Effectiveness is more important (to everyone) than [...]
You have to ask the right questions
In order to be an effective business leader, you need to become a better problem finder, not just a better problem solver. Organisational breakdowns and collapses tend to evolve over time, beginning with small errors that are compounded and eventually gained momentum. We need to become hunters who venture out in search of problems that [...]
Workshop for Professionals: Only 2 seats remaining for Brisbane
ONLY 2 SEATS REMAINING FOR THE $90 (NEARLY FREE) WORKSHOP FOR PROFESSIONALS IN BRISBANE Join Ric at a ridiculously cheap investment for five hours (10-4) on marketing, pricing/fees, leverage, networking, use of language, prioritising clients, building your brand, and much more. He’s even buying lunch! “This is my way of giving back to the communities [...]
Who are you? What will you become?
Who you are today is the result of what you’ve invested in previously. The investment you made in educating yourself, disciplining your behaviours to do what was necessary to be successful in business, and so on. Your business is the sum total of the effort, investment, diligence, intelligence, knowledge, learning, etc. that you’ve engaged in. [...]
Ric Willmot in Kuala Lumpur June 10-15
Ric Willmot will be in Kuala Lumpur delivering management training programs during June. Strategic Leadership Thinking (11-12 June) From the HR Office to the Boardroom: What HR Managers must do to support C-Level Executives (13-14 June) If you would like information on these public workshop programs, contact us and we can e-mail you the details.
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Research Survey on Referrals in Professional Services
October 31, 2011
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Wayne Swan: It would be funny if it wasn’t so scary
September 21, 2011
- Stupid business thinking by Qantas and unions October 11, 2011
- Website strategies for professional services providers May 17, 2012
- Increase Your Business through Writing & Speaking – Update May 17, 2012
- How to grow your business in this new economy May 10, 2012
- How to grow your business in this new economy | Ric Willmot Blog: [...] Study: become a learner. Learn from smart pe...
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Scott Brown: Hey Ric, Shorten is a nice guy, met him a coupl...
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Ric Willmot: Hi Scott, Wonderful to hear from you. There a...






