In one of the earlier episodes of Boston Legal, the character Alan Shore walks into Denise’s office (a junior lawyer) late one evening. “So, how are you doing?” “Fine.” “I have a rabbi friend with a small gambling problem who when he hears someone say they’re fine he always asks again until they say something [...]
A “No” today is not a “No” forever. When a prospective client says no to you, don’t walk away angry. Ask permission to stay in touch. Send something of value about 30-45 days later such as an article, a white paper, a case study, research results, etc. In 90-120 days, telephone the prospective client when [...]
When managers talk, there’s more than mere factual information being shared. Communication is more than words. And the value of the communication is in how it is received not by how it is sent. Wise managers, therefore, take notice of their interpersonal behaviours and the messages those are sending, as well.
Winning business by creating chaos Tax returns are tax returns. Conveyancing is conveyancing. Mortgage finance is …. well you get the idea. Before you argue with me that there are differences, of course there are. But consider this from the customer’s perspective: in their minds it’s all pretty much the same. When a client complains [...]
What a pushover Prime Minister Julia Gillard is when it comes to feint praise from left-leaning international leaders. How Labor and its media friends cooed when Labor heard US President Barack Obama say: “The United States of America has no stronger ally than Australia.” Prime Minister Julia Gillard looked like a giddy school girl going [...]
If you’re not getting paid what you’re worth, there are only two possible reasons: People don’t know what you’re worth, or You’re not (currently) worth as much as you believe The first situation might be because you haven’t explained the ROI you’re able to deliver, adequately. Or you simply have allowed prospective clients to remain [...]
Social media business results are exaggerated and confused. Yesterday while working with a new member of my Mentor Program, I was amazed at how misunderstood and misleading advice around social media has become for those in professional services. Listen up: You are in the PEOPLE business. Nobody sells to monoliths. You sell to the buyer [...]
Winston Churchill was reading through proofs of a piece he had written, and he noticed that his editor had rewritten his sentences so that there was no preposition at the end. In the margins, Churchill wrote back, “This is a situation up with which (I) shall not put.” For thousands of years, writing has been [...]
“Did you know Ric Willmot was also a professional speaker?” One of my current consulting clients obviously didn’t by the way she made this exclamation to her practice manager. Most of you are aware that I’m a consultant, mentor and author. Perhaps what isn’t always obvious is that I am a professional speaker and am [...]
Here’s a few lines from the Count of Monte Cristo: “I have been told,” said the count, “that you do not always yourselves understand the signals you repeat.” “That is true, sir, and that is what I like best,” said the man, smiling. “Why do you like that best?” “Because then I have no responsibility. [...]
- Mick Cosgrove: I agree Ric. I was actually referring more to the ...
- Ric Willmot: No Kathy. I was honest in my opinions about Crean...
- Ric Willmot: Mick, I disagree that it is reflective of "educa...
- Mick Cosgrove: I don't think it has anything to do with muscles....
- Kathy Westmore: Ric are you showing your softer side there by comp...
- Scott Brown: Yes, read that study. Interesting. Should also be ...
- Research Survey on Referrals in Professional Services October 31, 2011
- It’s not too late to ditch the tax, Julia June 24, 2012
- Catherine Deveny hate speech continues in spite of spelling October 6, 2012
- Wayne Swan: It would be funny if it wasn’t so scary September 21, 2011
- Why you must ban social media while working July 19, 2012
- In the name of Australia, go, Wayne Swan, go! May 14, 2013
- Nearly-Free Workshop for Professionals: Grow Your Business May 23, 2013
- Marketing message from Martin Luther King Jr. May 23, 2013
- Ric’s Thought for Today No.63: Want to change May 23, 2013
- The demise of conversation and command of language May 22, 2013
- Ric’s Thought for Today No.62: Opposing Views May 22, 2013
- Executive Wisdom Times Newsletter: No.98 May 2013 May 21, 2013
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About Ric Willmot
Ric Willmot is "The Strategist" assisting organisations to improve performance, profits and productivity. Most businesses are en route to destinations they don't seek because of a strategy they haven't set is taking them there. Ric Willmot is seen as the thought leader for strategic business improvement. His intent is not just to improve your business, but to build firms which create wisdom and wealth.
Ric travels Australia, Asia, USA and United Arab Emirates as the go-to person for CEOs & senior executives of mining, oil, gas and resources companies -- and consults to principals, partners, and professionals practicing in law, accounting, financial services, consulting, recruitment, business coaching and the like.