They say the gift is in the giving but after watching the opening of so many presents yesterday it became apparent to me that the power of the gift is in the imagination of the recipient. Children were using the same presents in totally different ways to each other to entertain and enthral. Picasso said [...]
Archive | December, 2011
Merry Christmas from Ric Willmot
Wishing you a very merry Christmas. May you and your loved ones remain safe and have a splendid time sharing joy, happiness and goodwill. The pleasures of Christmas are very much in the giving. Give as much as you can: your time, attention, patience, love and understanding. Give to charities, either in money, or in [...]
Ric’s Rant: Christmas snow by any other name
Our four-year-old daughter was thrilled about driving to the Christmas Lights Winners around Brisbane. The overall winner was a house in Birkdale that is spectacular and pure LCD-artistry. A sensational $3,000 Cherry Blossom tree; depictions of the Brisbane City Hall, the Brisbane Story Bridge (complete with a CityCat Ferry underneath), Mount Cootha, an Aboriginal corroboree, [...]
Are you talking too much?
In 2008 my research company, The Society for Executive Wisdom, surveyed 341 buyers of professional services. The information we gained from this survey was gold. Some of the issues relating to hiring a professional services provider included: Failed to understand the buyers’ needs Failed to respond to requests promptly Failed to listen to the buyer [...]
Weekly Wisdom No.96: How proud are you of your efforts?
How proud are you of your efforts in 2011? I’m not asking how successful you were with what you attempted, but how proud are you in your “efforts” to achieve success in 2011? I’m not asking how happy you are about what you’ve done, but how “proud” are you in your efforts to achieve [...]
Friday Redux No.12: The Discount Doom Loop
Discounting is successful. It is successful. Discounting reduces prices, therefore, it’s been successful. Not for you, not for your competitors, not for the profession, but in the purity of its design to reduce prices, it’s been successful. What message, however, are you putting out into the marketplace? What are you telling your customers and future [...]
Stop selling and start helping
Understanding your prospective clients is paramount to your business success. Stop attempting to have the client buy what it is you are wishing to sell to them. Rather, identify the key objectives, needs and wants of the client. Assess what are the solutions to these that they seek. Then determine how you are able to [...]
No more excuses – Part II
Yesterday’s Weekly Wisdom (No.95: No more excuses) highlighted some of the frequent excuses I hear as to why success has not been achieved. If you want you to succeed in 2012 like you’ve never succeeded before then here are Ric’s Tips to break the negative mindsets, emotional triggers and perceived roadblocks to jump-starting your new year: [...]
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Research Survey on Referrals in Professional Services
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Wayne Swan: It would be funny if it wasn’t so scary
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